Refund policy

All Sales Are Final

At Stella Marie Jewelry, each piece is thoughtfully handmade or carefully selected with love. Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been processed.

Damaged or Incorrect Items

We take great care in preparing and packaging every order. However, if your item arrives damaged or you receive an incorrect item, please contact us within 5 days of delivery.

To help us resolve the issue, please include:

• Your order number

• A description of the issue

• Clear photos of the damaged or incorrect item and its packaging

Once we review your request, we will work with you to find an appropriate resolution, which may include a replacement or refund.

Handmade Product Disclaimer

Many of our products are handmade, meaning slight variations in color, shape, size, texture, or design may occur. These natural differences are part of what makes each piece unique and are not considered defects.

Contact Us

If you have any questions or concerns about your order, please reach out to us at stellamarieboutiquestl@gmail.com.

Thank you for supporting Stella Marie Jewelry and our family-owned small business!